We understand that in some instances you may be required to cancel your rental from Crackin Events and thats ok!
We operate a 14 day cooling off policy where if you cancel your agreement within 14 days of booking with us, we will refund all monies paid excluding your initial deposit amount. If you were to cancel your rental agreement more than 28 days before your event, all monies paid, excluding your deposit, will be refunded using your original payment method.
If you cancel your agreement with less than 28 days to your event, a 50% cancelation charge will be applied to your account. For example if your original agreement total was for £690, a charge of £345 will be payable.