We understand that accidents can happen and take this in to considaration when assessing damage to our equipment.

It is the responsibility of the customer to ensure that all items on hire from Crackin Events are used appropriately and in line with sole purpose of which they are intended to be used.

In the unfortunate event that accidental damage occurs to our property, we reserve the right to issue an invoice for any replacement items or repairs required at cost price. Crackin Events complete an assessment of each item upon delivery and collection to the specified venue.

In the event that damage is deemed deliberate by the customer or their guests, Crackin Events reserves the right to report the matter to the local policing authority. An invoice will be raised to repair or replace the damaged item or items at cost price.